I’ve been looking for some interesting descriptions about IaaS, PaaS and SaaS to clear this kind of outsourcing infraestructures. IaaS – Infraestructure as a Service TechTarget: Infrastructure as a Service is a provision model in which an organization outsources the equipment used to support operations, including storage, hardware, servers and networking components. The service provider […]
Publisher:Apress By:Navin Sabharwal, Prashant Wali ISBN:978-1-4302-4923-8 Year:2013 Pages:184 Language:English Cloud Capacity Management helps readers in understanding what the cloud, IaaS, PaaS, SaaS are, how they relate to capacity planning and management and which stakeholders are involved in delivering value in the cloud value chain. It explains the role of capacity management for a creator, aggregator, and consumer […]
Interesante concepto encontrado en el Grupo de ITIL v3 de LinkedIn. Una descripción al respecto es la que podemos encontrar en el link SIAM – More Than Just The Latest IT Acronym, que nos identifica el concepto de SIAM como: Enterprises need to address two distinct needs: sourcing and vendor management and IT service management […]
“Sir, What is the secret of your success?” a reporter asked a company president. “Two words.” “And, sir, what are they?” “Good decisions.” “And how do you make good decisions?” “One word.” “And sir, what is that?” “Experience.” “And how do you get Experience?” “Two words.” “And, sir, what are they?” “Bad decisions.” — Anon […]
Impresionante libro sobre presentaciones. La verdad es que hay muchos y muy buenos, pero este es realmente recomendable para aquellos que tengamos que realizar documentos para clientes. Amazon: Slide:ology Publication Date: August 12, 2008 ISBN-10: 0596522347 ISBN-13: 978-0596522346
Después de ver que Norton Ghost dejaba de ser descontinuado a partir de marzo del 2013, he buscado algunas comparativas o herramientas para poder utilizar para sustituir esa aplicación. Os dejo algunos de los links que he encontrado y considero interesantes: 2014 Best Disk Imaging Software Comparisons and Review Free Hard Disk and Partition Imaging […]
I’m not friend of Lotus Notes, but is my corporative eMail. And I like use my iPhote to: Telephones, Calendars, Notes, … Two dais ago, I had found a method to sync my Lotus Notes calendar with iOS. You must download the aplication Lotus Notes to Google Calendar Synchronizer (LNGS), actually the version v2.4, from […]
Information and step-on-step guide about the migration of Domino Server from Windows 32-bit to Windows 64-bit. Some Important informatión: Before restarting the Domino server, run the offline maintenance on the following system databases from command prompt… Read the Link: Steps to upgrade a 32-bit Domino server to 64-bit server on Windows platform Enjoy!!!
Introducción Desde hace tiempo que utilizamos OTRS para la gestión de activos y herramienta de ticketing en muchos clientes. La verdad es que la herramienta funciona muy bien con muy buenos resultados. Aunque en para muchos clientes puede tener muchas funcionalidades que al final no se llegan a utilizar. Por contra desde hace menos que […]
A very interesting Forbes article about the client expectations by Annie Pace Scranton. In the article Annie explain the single most important aspect to maintaining a relationship with the customers: 1. Be Honest From The Get-Go. 2. Under-Promise , Over-Deliver. 3. Anticipate the Client’s Needs Before They Know Their Own Need. 4. Constant Communication. 5. […]
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