I have read in which-50.com about the McKinsey next-generation operating mode:
This operating model is a new way of running the organisation that combines digital technologies and operations capabilities in an integrated, well-sequenced way to achieve step-change improvements in revenue, customer experience, and cost.
And information about “Five approaches and capabilities to drive the next-generation operating model”:
After this summary I’ve found more information about this topic for the digital transformation:
- McKinsey – The next-generation operating model for the digital world
- McKinsey- Introducing the next-generation operating model
- McKinsey – Articles about next-gen operating model
- KPMG – Next-gen IT operating model